Personal data we process

Veragarden.nl collects personal information in various ways. For example, when you place an order. In order to process your order, check for fraud, and complete your order, we must collect and store the following information for every order placed: your name, email, home, shipping, and billing address.

The personal information you provide may be shared with fraud detection services. When legally required, we will also provide this information to any relevant judicial authority. Shipping data such as your address, email, and phone number may be shared with courier services. This data is shared to provide you with the best service and will not be passed on to third parties by our couriers for any other purpose. We will not sell your personal data to third parties and will only make it available to third parties involved in fulfilling your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Bank details will never be shared with third parties and are only used to process your order. Bank details are encrypted and are never visible to us.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot check if a visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via info@Veragarden.nl, and we will delete this information.

For what purpose and on what basis do we process personal data

We process your personal data for the following purposes:

- Handling your payment

- To be able to call or email you if this is necessary to carry out our services

- To deliver goods and services to you

Automated decision-making

We do not make decisions based on automated processing about matters that can have (significant) consequences for people. This concerns decisions made by computer programs or systems, without a human (e.g., an employee of Veragarden) being involved.

How long we store personal data

We do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

We only provide data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

We use functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Advertiser cookies are only placed if permission has been given for this on the first visit.

Viewing, modifying, or deleting data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by us, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@Veragarden.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request.

How we secure personal data

We take the protection of your data seriously and, as a webshop, do everything we can to guarantee the security, integrity, and privacy of the information you provide to us and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption. We do this to protect the information. In addition, we do everything possible to ensure that the parties we work with and with whom we share your data apply the same standards.

If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via info@Veragarden.nl.